Generator service operating system
Dispatch clarity for the office. Real work context for the field.
Customers, generators, service history, and technician workflow stay in the same operating layer from the scheduler's desk to the installable field app.
Card required. No subscription charge until day 15; Starter is $39/month.
Product demo
See GenService Pro in under a minute.
Watch the office-to-field workflow: customer and generator context, technician execution, and billing follow-through in one operating system.
Card required. No subscription charge until day 15; Starter is $39/month.
Quick tour showing how generator service teams coordinate customers, equipment, field work, and invoice follow-up.
Experience
See how office teams and technicians stay aligned in one platform.
From dispatch and CRM to generator tracking and mobile job execution, GenService Pro keeps the entire service operation working from the same live customer and equipment context.
One generator record everywhere
Office staff and technicians work from the same customer, equipment, appointment, and service-history context.
Dispatch without disconnected tools
CRM, imports, scheduling, quoting, and generator operations stay connected from the first call through billing.
Field work that closes cleanly
Technicians see today's jobs, service history, notes, and customer details from an installable phone workflow.
Plans
Choose your onboarding path and launch quickly.
Choose the plan that fits your team. Stripe securely collects payment details, and the first subscription charge begins after the 14-day trial.
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Includes 2 internal users after a 14-day free trial
Includes 5 internal users after a 14-day free trial
Includes 10 internal users after a 14-day free trial
Per additional internal user beyond the plan allowance
All paid plans include a 14-day free trial before subscription charges begin. Prices are monthly software subscription rates in USD and exclude taxes, payment processing fees, chargeback/dispute costs, and similar transaction costs.
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Capabilities
Built for the way generator teams actually work.
Technician‑first mobile
Touch‑optimized job flow with appointments, customer context, service history, photos, notes, and one‑tap call and maps.
Offline by default
Job updates, service records, and photo uploads queue locally and replay in order the moment the device reconnects.
One operating layer
CRM, scheduling, inventory, quoting, invoicing, warranty, and reporting tied to the same customer and generator timeline.
Maintenance that schedules itself
Recurring service schedules roll forward automatically and book the next appointment when the current job closes.
Inventory that follows the work
Parts come off stock as technicians complete jobs, with low‑stock alerts to admins the moment a reorder threshold trips.
Reporting leadership uses
Revenue, win rate, technician utilization, parts consumption, and overdue maintenance — in a single dashboard.
Install
Use GenService Pro like an app, without waiting on an app store.
Office teams and technicians sign in through the browser, then install GenService Pro to the desktop, tablet, or phone home screen. The technician app uses the same secure account and opens directly into the field workflow.
Desktop and tablet office app
- Open app.genservicepro.com.
- Sign in with your company account.
- In Chrome or Edge, choose Install app from the address bar or browser menu.
- Pin GenService Pro to the taskbar, dock, or home screen.
Phone field app
- Open app.genservicepro.com/tech.
- Sign in with a technician account.
- On iPhone or iPad, use Safari Share, then Add to Home Screen.
- On Android, use Chrome menu, then Install app or Add to Home screen.
Share the technician link
Admins can invite technicians from Team Settings, share the temporary password once, and send the technician install link by text, email, or a printed QR code.
Compare Plans
Start with the right plan, then add users as your team grows.
Every plan includes a 14-day free trial before subscription charges begin. Choose the plan that matches your office and field team size; additional internal users can be added for $10/month beyond the included allowance.
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Who it serves
One platform for the whole operation.
- Technicians Field‑ready jobs, signature capture, photos, and offline sync.
- Dispatch & office Appointments, customers, generators, and live service visibility.
- Leadership Revenue, utilization, maintenance coverage, and an audit trail.
Founder guide
Starting a generator service company?
Use the founder guide to plan licensing checkpoints, insurance, first maintenance contracts, dispatch, service records, and invoicing before the work gets busy.
Government & public sector
Offered by an SBA-certified WOSB and SDVOSB small business.
GenService Pro is offered by Beka's Supply Company, LLC for generator service operations in commercial, public works, facilities, emergency-power, and government-contractor environments.
FAQ
Commercial questions answered before rollout.
What happens when I start checkout?
Checkout provisions a real organization, creates the owner admin account, records required legal acceptance, activates the company subscription, and sends the owner directly into onboarding.
How are commercial terms handled?
Commercial terms are completed during onboarding checkout before the workspace is created.
Does GenService Pro require Stripe for my customer invoices?
No. Your GenService Pro subscription is billed through secure checkout, but your customer invoicing can stay manual, export-based, QuickBooks-based, external-payment-page based, or use optional online payment links when enabled.
Can technicians work offline?
Yes. Technician updates, photos, and service records queue locally and replay when connectivity returns, so the field workflow does not depend on perfect coverage.
Which agreements must be accepted before use?
The owner account must accept the current Terms, Privacy Policy, Subscription Agreement, Acceptable Use Policy, Refund Policy, and Data Policy before a workspace can be used.
Do technicians need a native App Store or Play Store install?
No. The technician experience is delivered as an installable web app at app.genservicepro.com/tech. Technicians can add it to the home screen from Safari on iPhone/iPad or Chrome on Android.
Start the company subscription, then prove it in your operation.
Launch the workspace, sign into the portal, and install the technician web app from the browser for field validation on mobile devices.
Card required. No subscription charge until day 15; Starter is $39/month.